Trust & Safety

A safe environment and plenty of fun for everyone

Our goal is to work with the best children’s activity providers, while prioritising trust and safety - so your experience with Kidsbook is positive and fun.


As seen on:

financial review

A thorough review process

As parents we understand that you need reassurance that your precious cargo is going to be safe attending an in-person activity or online class. To put your mind at rest we have a thorough review process to ensure all activity providers meet our standards before they list on our platform. This includes:


Vetting & verifying

We personally vet and verify every business before they list on Kidsbook. Initially that means one of us talks to the business on the phone or in person. This allows us to set expectations about trust and safety and learn how the business operates.


Working With Children checks

We verify that each activity provider has a valid Working With Children Check (WWC) before they list on our site. A WWC is a legal requirement for anyone who works or interacts with children face-to-face or online. If you want to learn more we have an article covering WWC in more detail.


Customer support and feedback

Have a question or need a hand? Feel free to message us via Facebook or email our dedicated team at - we're here to help! We also welcome any feedback about your experience with an activity provider, and will be responsive to your experience.

Our safety guidelines

Our safety guidelines and community standards include:


Provider ABN verification


Working With Children (WWC) check verified before listing


Working With Children (WWC) check verified before listing


Providers must meet, or exceed, our community standards


Secure payment facility protects your personal data


Prompt investigation of any customer claims regarding safety and security

Are you ready to have fun?